Skip to main content
Buyer's Guide

AI Receptionist Buyer's Guide: 7 Must-Have Features

Not all AI receptionists are created equal. Use this guide to evaluate vendors and choose the right solution for your business.

What Should You Look for in an AI Receptionist?

The 7 critical evaluation factors are: 24/7 availability, appointment booking, CRM integration, call routing, customization, transparent pricing, and dedicated support. Any vendor missing more than one of these should be reconsidered.

Your AI Receptionist Selection Checklist

Check off each factor as you evaluate vendors. A qualified AI receptionist should meet all 7 criteria.

0 of 7 checked

What Questions Should You Ask During a Demo?

Ask these 5 questions to separate real AI from glorified voicemail:

  1. "Can I hear a live demo call right now?"
  2. "How does your AI handle calls it can't resolve?"
  3. "What CRM and calendar integrations are included?"
  4. "Are there per-call or per-minute fees on top of the monthly rate?"
  5. "How long does setup take, and do I get a dedicated success manager?"

How Much Should You Expect to Pay?

Quality AI receptionist services range from $300 to $1,500 per month. Beware of per-minute pricing that can balloon costs unpredictably. Flat-rate plans with transparent pricing are the safest choice.

Compare BrightLaunchIQ Plans